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Expanding into Europe? Here Is What You Need to Know About Credit Management First  Client: Long-standing provider of property maintenance services Debtor: Well known menswear retailer Client Industry: Property maintenance Challenge: Aged outstanding payments from a high-profile retailer Solution: Professional engagement & negotiation Outcome: Full payment collected amicably, preserving client relationships Background Our client, a trusted…

Expanding into Europe? Here Is What You Need to Know About Credit Management First  Growth into European markets brings opportunity, but also risk, particularly in how you extend and control credit. Businesses that succeed internationally tend to be the ones that treat credit management as a strategic function, not an afterthought.   Payment Culture Isn’t Universal   One of…

Sector Spotlight: Biotechnology & Life Sciences  Biotechnology and Life Sciences is an industry that our collections team is extremely familiar with. We have a long-standing relationship with one of the largest global organisations operating within this space, a business of significant scale, supporting research, diagnostics and pharmaceutical development across international markets. Alongside this, we partner with several other clients across…

Sector Spotlight: Advertising Our next sector spotlight focuses on an area where we support a number of niche clients. As a credit management partner, working across different sectors is what keeps our work dynamic, giving our teams valuable insight into the unique challenges each industry faces. Many of our collectors come from in-house roles or…

Improving Wellbeing in the Credit IndustryApril marked Stress Awareness Month, a timely reminder of something many professionals experience daily but don’t always talk about, especially in our industry. Studies show that finance has been named one of the most stressful industries in the UK, as 5th in the list following closely after human health and…

Sector Spotlight: Construction The construction industry is one of the most complex when it comes to credit and cash flow. Long project timelines, staged payments, and multi‑tiered subcontractor chains create unique challenges for finance teams. Understanding these patterns can help businesses stay ahead of potential risks rather than simply reacting to late payments. Construction is…

Sector Spotlight: Events The events industry faces unique credit and cash flow challenges. From large-scale conferences to corporate venue hire and exhibition organisation, long lead times, staged payments, and last-minute cancellations create complexity for finance teams. Understanding these patterns helps businesses stay ahead of potential risks rather than simply reacting to late payments. Events are…

Practical Tips for Accounts Receivable and Credit Management ProfessionalsSlow payments are one of the biggest headaches in accounts receivable. They disrupt cash flow, delay plans, and create unnecessary stress. The good news is that there are practical ways to speed up collections—without upsetting your clients or putting extra pressure on your team.1. Make Invoices Easy…

Case Study: 2 year old debt, recovered less than 30 days after placement  Client: Long-standing provider of property maintenance services  Debtor: Well known menswear retailer  Client Industry: Property maintenance Challenge: Aged outstanding payments from a high-profile retailer Solution: Professional engagement & negotiation Outcome: Full payment collected amicably, preserving client relationships Background  Our client, a trusted…

Domestic Clients Benefit from Global Reach As our name suggests, our experience doesn’t stop at the UK border. Working in multiple countries every day has sharpened our expertise in ways that directly benefit our domestic clients. When it comes to collecting debt in the UK, what might seem routine for some is second nature for…